Privacy Policy

1. Introduction

Bozzl LLC ("Bozzl," "we," "us," or "our") provides software and communication tools for home service businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use the Bozzl platform, or communicate with us.

2. Information We Collect

We may collect information you provide directly to us, including your name, business name, email address, phone number, billing information, customer information, service information, and communications.

We may also collect technical information about your use of our website and services, including device, browser, IP address, usage, and diagnostic information.

3. How We Use Information

We may use information to provide and improve the Bozzl platform, process transactions, provide customer support, deliver requested communications, maintain security, comply with legal obligations, and operate our business.

4. SMS and Mobile Messaging Privacy

Mobile phone numbers, SMS opt-in information, and messaging consent data will not be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that perform services necessary to deliver communications, operate the Bozzl platform, or comply with applicable law. These service providers may only use the information for the services they provide on our behalf.

If you opt in to SMS or MMS communications, message frequency varies depending on your activity and the communications you request. Message and data rates may apply.

You may reply STOP to opt out of text messages at any time. Reply HELP for assistance.

5. Information Sharing

We may disclose information to vendors and service providers that help us operate our services, process payments, provide hosting, communications, analytics, security, and customer support.

We may also disclose information when required by law, to protect our rights or users, or in connection with a merger, acquisition, financing, or sale of business assets.

Mobile information and text messaging opt-in consent are excluded from any sharing for marketing or promotional purposes.

6. Google User Data and Limited Use

If you connect a Google account, Bozzl accesses Google user data only with your authorization and only to provide the Google integration features you request. For Google Calendar, Bozzl uses the authorized data to create, update, and delete appointment events on the connected account's primary calendar when jobs are scheduled, rescheduled, updated, or cancelled in Bozzl.

Bozzl's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is not used for advertising and is not sold.

Google Workspace data accessed through Bozzl's Google Calendar integration is not used to develop, improve, or train generalized artificial intelligence or machine learning models and is not transferred to third-party AI providers for those purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, satisfy legal and regulatory obligations, resolve disputes, and enforce agreements.

9. Your Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to applicable law.

To stop receiving SMS or MMS messages, reply STOP to any message.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any updated policy will be posted on this page with an updated effective date.

11. Contact Us

Questions about this Privacy Policy may be sent to support@bozzl.com.